We take utmost care in ensuring we deliver the products exactly as per your specifications. In the rare case that we might miss, we have very customer-friendly Return, Refund, and Cancellation Policy.
- You can cancel your orders up to 24 hours after you have placed the order.
- The order cannot be canceled once it has dispatched.
- For cancellations, please get in touch with us here
- You can return / exchange the mattress up to 7 days after receiving the mattress.
- In case you are returning the mattress due to manufacturing defect, nothing will be charged to you and your full amount will be refunded.
- In case you return the mattress due to any other reason, we will deduct the return shipping cost from the refund amount.
- In case you ordered a wrong size mattress and want to exchange with a different sized mattress, we will pick up the old mattress and send the new mattress to you. You will be charged shipping for one side only.
- For processing returns, please get in touch with us here.
- In case of returns / cancellations, your refund request will be processed within 7 business days.
- The refund amount will be equal to purchase amount. Depending on the reason for return, shipping cost might be deducted from it.
- In case the mattress that you return is damaged or stained, then the cost for that will also be deducted from the refund amount.
- For any questions related to refunds, please get in touch with us here